18 Aug 2012 6:41 PM:

I will never use Dickmanns car hire again. 6 days after returning the hire car and arriving back in the UK, I was charged another 100 euros on my credit card. After numerous emails, I finally was advised that it was due to a scratch on the wing mirror. The black mark, not a scratch was on the mirror when I collected it. At no point was I asked to inspect the car for damage nor was I asked to take out any extra insurance. They just ignore your emails. Thankfully I took out an annual car hire excess insurance and they have been brilliant, paying out the full amount within a week but I am still cross that I hadn't caused the damage anyway. They also rip you off for half a tank of fuel - they charged me 51 euros for a small citroen c3! Good job I didn't have to pay for a full tank!DO NOT USE THEM!

Thread: Dickmanns car hire Murcia

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