29 May 2016 4:32 PM:

Hi

We had our expensive (over 200€) car cover stolen from off the car in our block 7 garage. The police were no help and only gave out a phone number which was impossible to get a response from. Many thanks to Irma who came with us and managed to get us through to actually seeing someone and making a statement. We have asked that the community insurance pays for the cost as it was in the communal garage.

We tend to agree that bog standard CCTV may not work and a more sophisticated system could be needed but would people agree to the cost implications? We would certainly prefer something that gave peace of mind even if it meant an increased monthly community charge. However I somehow don't think it will happen.

 

 

 

 

Community thread: Stolen motorbike

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20 Aug 2013 1:20 PM:

We had to buy a new one last year.  Got one from El Cortes Ingles, brilliant service; delivered within a couple of days, installed & tested before they left and they took the old one away and all for no extra charge. So different from the hassle in the UK.

Community thread: Washing machines

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19 Jul 2013 4:29 PM:

You might try Europcar.  I don't think any companies do it due to driving on a different side of the road. I suggested Europcar as we had a car break down on us a few years ago in France and under our AA cover were given a car by Europcar.  We explained that we needed to get back to London (our car was shipped back as too expensive to repair in France!) and we were allowed to cross the channel in the hire car but then they changed it for a British registered car at Dover.  No-one at customs asked for any paperwork.

 

 

Forum thread: Car rental Spain to UK and back

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22 Jan 2013 11:09 AM:

We had the misfortune to use this company this month at Malaga. We booked via Holiday Autos which usually are OK but because they don't tell you the company until you've booked we didn't know who we had got. Would never use Advantage again.

Queued in the cold dark car park for nearly an hour and half, no-one showed you to the car, stung for nearly 600€ on the credit card. 500€ deposit against damage, despite having paid for Holiday Autos total comprehensive collision damage, the rest was for fuel on a Hyundai i30 which cost much less than that to fill. The receptionist was very chatty, I assume to deflect from the massive bill they are giving you.

On return we were given no directions by Advantage and of course couldn't remember where they were as we'd been so grateful just to get out of there on pickup day. Consequently we were driving around the car park, eventually asked at another company for directions. The woman accepting the cars didn't want to come and inspect ours and became very sarcastic when we insisted.

We stopped using Doyouspain because of the insurance charges on check in, even with Insurance4 Hire Cars (or whatever) and massive queues at check in. Next time we'll just bite the bullet and go to a recognised company which might charge a little more but saves the hassle. We got Atesa last year with Holiday Autos and very disappointed not to get again as they were excellent and no stupid full empty policy either.

The Hyundai was pretty knacked too - even small hills were hard work.

Forum thread: do you know advantage car hire

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22 Jan 2013 10:41 AM:

Although a loyal Easyjet passenger who only takes hand baggage, sometimes, if wanting a hold bag a scheduled airline can be comparable in price and far less hassle. For example BA allow not only hold luggage but also a cabin bag plus either a handbag (manbag!) or laptop. Worth checking on a price comparison site before booking.

I'd be interested in where you can get a week's car hire for the same price as putting a case in the hold?  I always pay a lot more.

Forum thread: Which budget airlines has the most generous baggage aloowance ?

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