television problems

Hi

Does anyone have problems at the minute getting their digi box to work. We had people in our apartment last week who had problems with reception, after contacting polaris seemingly a main cable had been cut through accidently and they said it would be fixed, now we have new people in apartment who are having the same problem. Does anyone know when polaris are going to sort the problem as i cannot get an answer from them by phone it always goes to answer machine. I presume the cut cable is affecting all boxes!!!

Thanks

Mari

TV In Jardin 4 is working fine try phoning 968 030 378

One thing you can try is if you have had failures is switch off digi box at back for 30 secs and then switch back on works if you have had power cuts?

Mick

touchwood ours seems to be ok in Jardin 13

All ok on jardin 12

Hi

Thanks for the replies seems as though the info i got about a cable being cut may not be right. I will get the people in the apartment to try switching off then on as Mick suggests.

Thanks

Mari