How difficult can it be to get a delivery?
Monday, March 16, 2009 @ 4:24 PM
All the time we have been here we have managed to get all our deliveries OK. All our Christmas presents were ordered online and arrived OK, even the haggis ordered for Burns Night arrived OK, so when other people complained about not being able to get things delivered I couldn't understand their problem.
Well now I can!
Just over a week ago we ordered a bulk batch of golf balls from golfonline. It goes without saying that they tried to deliver them on Monday when we were at golf. Not a problem, they leave a sticker on your letter box saying they have been and you ring them up to arrange another delivery. Simple - or so you would think.
I rang the number and had a very simple conversation in Spanish, explained we would be in either Tuesday morning or Wednesday afternoon and they said Tuesday morning would be better.
So, we stayed in and no-one came.
So, I waited for Wednesday incase they took my other option, but still no-one came so I rang again. To be fair the young man on the end of the phone seemed quite surprised that the package had not been brought to us and we agreed that it would be delivered in the morning. To make sure he meant Thursday morning, I said this back to him. Yes he said, Thursday morning. Neil stayed in while I went to my Ladies group meeting and then to Pulpi Post Office but when I got back at 1pm, still no golf balls. I rang again, bearing in mind all this is being done in my best spanish, and he said what still no package, it will be there this afternoon.
Well, you've guessed it - no package had arrived by 6.30pm so I rang the office again. This time a young lady answered and, well, why would we be expecting our package to be delivered on a Thursday, they don't have a delivery man in Terreros on Thursday's, could they bring today - Friday?
I explained that we would not be in today but agreed to stay in on Monday and so I thought we were sorted.
That is until we got back from golf this afternoon to find another sticker on the letter box saying that the delivery man had been with our package but we weren't at home!
**/!!//***!!!!! Grrrrrr!!!
So, I am about to ring them yet again to see whether they are still coming in Monday as previously arranged or did today's trip start the whole process again!
Now I understand why people complain about deliveries out here - it is a little trying!
To find out if I am still waiting take a look at http://relocatetospain.blogspot.com