After purchasing my aparthotel apartment (resale) and finally completing in November last year, its an understatement to say that trying to arrange to re connect the utilities has been a nightmare!
Briefly, the apartment was a repossession from the bank. So, once the arrears had been cleared, via my solicitor arrangements were made for the utilities to be connected. As of the 20th December despite my solicitor being in constant contact with the water and elec companies there had been no re connection of either.
Anyway, 2 days before xmas and the electric had been reconnected.
As for the water, well they have been telling me and my solicitor since november, that it has been connected, yet the gentleman who runs the aparthotel has confirmed this is not the case as their is a red seal on the water meter,and there is no water available in the apartment, until they sort the meter out.
They have been told this and say they no nothing about the seal or the meter!?
The contract has been changed to my name and I have a water contract number. My solicitor, the hotelier and myself have contacted Aquagest and got no where, having been told different things each time, whether it be they are adamant its been connected or they will attend to it and then do nothing! Contacted them by phone (my spanish is non existent)email and nothing....
My concern is, we are fast approaching February, I'm scheduled to fly over there on the 20th February and I cant rent the place because their is no water?! and to top it off they have charged my account around 40 euros, for what?!
Anyone help with any solutions to have the water reconnected ASAP
Thanks in advance of any replies