In my opinion, to write a post as you have done so to the general public making such serious accusations should have your full name stated below.
- Viva Lettings did not hold deposits from tenants, the deposits were held by the landlords. The tenancy agreements were signed in between landlords and tenants.
- I cannot remember a single landlord returning a deposit to Viva Lettings, deposits are returned by landlords directly into tenants accounts. A simple reason was that we did not want money coming into our account that could not be proved by an invoice.
- If you have not been returned your deposit by your landlord it may be because you did not pay your rent, you broke the tenancy agreement by leaving earlier, left the property in a mess, did not pay your utility bills, damaged furniture, etc.
- I doubt the town hall in Marbella have taken the matter up as it has absolutely nothing to do with them. If you really want to give some sense to all your accusations I suggest you go to the Courts of Marbella, but before make sure you read the tenancy agreement you signed and have all the documentation in place that can prove what you are saying.
Even though I no longer work for Viva Lettings I would be more than happy to see you face to face in a Court room.
Noemi Fernandez-Palaso (ex-general manager for Viva Lettings)