26 Jan 2016 3:20 PM:

Hi

The electricity in my apartment has been disconnected by Edesa.  I am in constant contact with them by email and have paid my bills up to date.  They have cancelled my contract and given me instructions on how to set up a new contract on-line.  However, this does not work!  I've been going round in circles for the last 3 months now.  I live in England, so, therefore, am unable to visit my apartment.

The on-line form goes so far and then comes up with an 'oops' message. Endesa insist that there is no problem with their website - which leaves me in limbo!!

Has anyone managed to solve this problem?  I would appreciate any advice.

Regards

 

Val

 

Thread: Set up on-line electricity contract

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