┬┐Quien es surina?

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Soy... una mujer

Sobre mi... married, with 3 children and 4 grand-daughters, retired

Vivo en... Barking, Essex

Me gusta... Reading, house design, gardening

Trabajo de... retired legal secretary

Mi firma en el foro es...

We have owned our apartment since 2004. www.edencasares.co.uk

surina's latest forum comments

07 Aug 2012 18:12:

Thanks again for the blogs. I will try again with the website. It's frustrating when you spend days trying to get things sorted but I can see that I am not alone.

Thread: contacting Endesa how??

07 Aug 2012 17:24:

Well I tried the website and they don't accept my CUPS although that is on the bill, they don't aceept our phone number or our mobile phone number - What a terrible system. I can't even send them a bad review because I can't get through to them.

Thread: contacting Endesa how??

07 Aug 2012 17:12:

Sorry to be a pain but yes I got through on that last number in Barcelona (hooray) but it was a Spanish answer-machine and I cannot speak Spanish. I think he was giving me the numbers for various areas in Spain. I have asked a Spanish friend if she could help but she gave up herself. Perhaps I will try the website again but I think they are asking me to go for paperless billing. What a nightmare. We have a 2 bedroom apartment with potencia for a villa and all I want to do is get them to change it but I think this is not possible for me. But I will try again.

Thread: contacting Endesa how??

07 Aug 2012 16:36:

Thanks for the reply. I am in England, my husband has cancer and we cannot visit the apartment now for some time. I am aware that other people have had this problem so will try again to phone them. This is ridiculous, I just can't understand why the 'customer service' number just is unobtainable but thank you for your input. I hope to have some better news soon. This is giving me a headache.

Thread: contacting Endesa how??

27 Jul 2012 20:29:

I have read the blogs about contacting Endesa from England but have experienced the same problems. I need to change my electricity tariff as I am paying too much but the website is a nightmare and the phone number is unobtainable. Has anybody got any idea of how to contact them? The blogs I read said that they keep you waiting on the phone and I just cannot find any e-mail address. Any help would be great. Thanks a lot.

Thread: contacting Endesa how??


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