14 Sep 2012 12:17 PM:
I have had Teleast as internet-provider since 5. of june 2012......from time to time the signal disappears for 2-5 minutes, comes back, and disaååears again - very annoing.........................but suddenly, the 10.9 2012, my signal disappeared completely - called the office, and was told there was a waiting time on 48 hours, for a technician to come and fix it.....well 48 hours later, the 12.9 2012, a technician arrived, and told me that the reciever-disc was broken - and that it was normal, that the equipment would brake down after 3 months!!??........well, he fixed it, and I was happy.....untill the day after - signal disappeared - called the office and expected that the error would be fixed immidiatly, as it was 2 times in same week.......but nooooo, I would have to wait 48 hours, for a technician to look at it........but a technician called 24 hours later, and said the problem was fixed, by a push on a button in the company........It is the worst service I have experiensed, and I will change company, when I get a good offer.......the company could offer a form of compensation, one would believe, but nooooo.....it is all about money-making, no costumer-nursing............shame on Teleast
Thread: Teleast Digital
--------------------------------------
|
14 Sep 2012 12:17 PM:
I have had Teleast as internet-provider since 5. of june 2012......from time to time the signal disappears for 2-5 minutes, comes back, and disaååears again - very annoing.........................but suddenly, the 10.9 2012, my signal disappeared completely - called the office, and was told there was a waiting time on 48 hours, for a technician to come and fix it.....well 48 hours later, the 12.9 2012, a technician arrived, and told me that the reciever-disc was broken - and that it was normal, that the equipment would brake down after 3 months!!??........well, he fixed it, and I was happy.....untill the day after - signal disappeared - called the office and expected that the error would be fixed immidiatly, as it was 2 times in same week.......but nooooo, I would have to wait 48 hours, for a technician to look at it........but a technician called 24 hours later, and said the problem was fixed, by a push on a button in the company........It is the worst service I have experiensed, and I will change company, when I get a good offer.......the company could offer a form of compensation, one would believe, but nooooo.....it is all about money-making, no costumer-nursing............shame on Teleast
Thread: Teleast Digital
--------------------------------------
|
14 Sep 2012 12:15 PM:
I have had Teleast as internet-provider since 5. of june 2012......from time to time the signal disappears for 2-5 minutes, comes back, and disaååears again - very annoing.........................but suddenly, the 10.9 2012, my signal disappeared completely - called the office, and was told there was a waiting time on 48 hours, for a technician to come and fix it.....well 48 hours later, the 12.9 2012, a technician arrived, and told me that the reciever-disc was broken - and that it was normal, that the equipment would brake down after 3 months!!??........well, he fixed it, and I was happy.....untill the day after - signal disappeared - called the office and expected that the error would be fixed immidiatly, as it was 2 times in same week.......but nooooo, I would have to wait 48 hours, for a technician to look at it........but a technician called 24 hours later, and said the problem was fixed, by a push on a button in the company........It is the worst service I have experiensed, and I will change company, when I get a good offer.......the company could offer a form of compensation, one would believe, but nooooo.....it is all about money-making, no costumer-nursing............shame on Teleast
Thread: bad service from TELEAST.....
--------------------------------------
|