30 Sep 2011 12:16 PM:

Hello,

Is it possible to get this form via email/via the internet? We have a complaint regarding a company in Spain however we are back in the UK at present.

We have been emailing and faxing the company complaining (unofficially) but have received no responses to any of our correspondence and maybe this form may help us.

Many thanks

 

Thread: The Complaints Form

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28 Sep 2011 12:00 AM:

Hi

To cut a very long story short a family relative has had money taken from her bank account by a Spanish company without her authorisation. They claimed at first that they were right to do so which we disagreed with . We decided to get further advice and  were advised to ask the company for the contract signed by my relative. They have since sent us no paperwork and are even ignoring our requests, we cant even get to speak with anyone about the matter.

We have spoken with the bank in the UK and they are going to open a dispute case for us but we have been told, not by the bank but by citizens advice, to report the matter to the police in Spain at theft. However my relative is old and will not be going back to Spain and my understanding was that she would have to go to the police station in Spain to sign the crime report.

Is there anyway she can do this without having to go to Spain, or without having to pay out alot of money for someone to do it for her?

Any help is much appreciated.

Thanks

Thread: Reporting a crime in Spain from the UK

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26 Apr 2010 12:24 PM:

hi

Thanks for all your replies. They are in Mijas Costa, He is 59 years old and she is 57. I heard that you can contribute monthly but the cost is around 250 per person which seems very high, their previous private cover worked out cheaper. I will have a read of the sites provided to see if I can understand it any more. It does seem a little complicated. As far as Im aware I dont think the E106 is any good as they have been out of the UK for 3 years now . Does anyone know how they go about contributing and is it really as high as 250 a month in that area??

Thread: Early retirement and healthcare in Spain

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23 Apr 2010 12:00 AM:

Hello,

I am after a bit of advice concerning healthcare. Its actually for my parents in law. They both took early retirement from their jobs in the UK about 3 years ago and came out to Spain however never registered for state healthcare here. They did have private cover and also joined up to helicopteros. They are not yet in receipt of UK state pension and will not be for about another 3/4 years. However they have found that the cost of the private cover has gone up quite alot and they can no longer justify paying it. What we would like to know is are they entitled to register with the local doctors here and if so do they need to contribute towards it? And how do they go about it as they no longer have a property in the UK and rent here.

Many thanks

 

Thread: Early retirement and healthcare in Spain

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08 Apr 2010 12:52 PM:

good luck with the online access, Ive done it many times and it is a bit hit and miss at times!! And good luck with your battle, I agree that people should make official complaints as something needs to be done about them.

Thread: Endesa

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