04 Aug 2016 6:52 PM:
Hi... Just FYI I'm in the air cargo business so the following is not just a working man's thoughts.. I'm presuming that the freight agent in La Palma is going to consign the freight (pup) to yourself rather than another agent in Madrid on the master airwaybill. That being the case they can scan you a copy of that waybill as soon as they raise it. Once on hand you can then call the relevant airline's cargo department or handling agent in MAD, pre-alert them and line up the process in advance of arrival and supply any documents etc they may need rather than wait for things to take their usual course which even with livestock isn't the quickest in airports like MAD.
Just make sure that when you call you emphasise that you need to speak with someone who handles livestock, not just everyday freight.
Good luck.
Forum thread:
Has anyone got experience of collecting a dog from Madrid airport?
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