05 Sep 2012 2:31 PM:
Bill,
Did you get your deposit back ?
We took a car with them for a month upto 22 August, a Citreon Picasso that must have been at least 8 years old and worth maybe 4-5k!, front right light out,break light out,gearbox was like that of a tractor,tyres needed changing,car wasn't cleaned and was deliver 90 mins late and €903 was the price!, having reported the problems i got its ok in Spain but far worse than that was the €400 they took for a deposit, this wasn't to be seen anywhere on the website and its not been returned, i wrote them 3 times and they never replied!
Luckily for me i'm not in great need of the €400 but this is all about principal and their attitude stinks, i would question the legality of there website (No details about who they are and where they are----Illegal for an EU trading company), My husband who is a lawyer laughed at the contract and says he can't wait to be let free on this!, i see so many complaints about this company on the internet in that they don't return deposits, they appear to have a depot or office at Calle Tenerife , Arroyo Miel!
In my opinion they are simply using the deposit has cashflow and that would be illegal, it should be ringfenced!
Has their are many ways to go for them i was wondering if others have still not received their deposit back, i'm even contemplating doing a chargeback for the whole sum has everything was paid by visa, i think all Visa card users can do that, whilst we have the added benefit of having a platinum card (Better service) it seems to be an option for anyone upto 120 days after the sale was made!
In me i can assure you they have found their match, i'm sort of hoping they don't pay me back to be quite honest!
So anyone else not received the deposit back ? Rentacarspain/carmalagahire!
Thread:
RENTACARSPAIN.COM
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