25 Oct 2010 8:59 PM:

Hi

I've had an on going problem with the Caja Murcia bank, firstly they wouldnt confirm my balance then refused to transfer my money back to my uk bank which they have previously done. Finally I had to travel to spain for one day to do the transfer in person.

I question the bank manager who said it was policy, I asked for the address to complain and was told "no complain" i was eventually given a telephone number to phone, I asked to use the bank phone but was told to go in the street!!.

I cant fing the address for the customer service, can anybody help please? the whole day cost me £300+ plus a days holiday.

Many thanks

Steve

Thread: Spanish Banking Ombudsman

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