04 Jun 2013 10:23 PM:

 strange...I imagined the fact you were posting your complaint on a public forum discussing this with 3rd parties was exactly what you did want to do.

Thread: car transport company reneged on deal

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04 Jun 2013 6:28 PM:

 as I said...he said he told you. I guess having not been there who can tell which of you is right

 

Out of interest, did you receive other quotes to ship your car ?

Thread: car transport company reneged on deal

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04 Jun 2013 5:26 PM:

Poulton, the car in question was exceptionally heavy (full of belongings) and was not allowed to be loaded onto the truck they sent to collect the cars from the pound as it would have made it overweight. Then admittedly a cock up occured as the driver of the original truck that is still in the pound flew back to the UK with the car keys in his pocket, the keys have been sent back and as soon as they are received the car will be collected from the pound and delivered. As I say, nothing in the world is perfect and as much as Ian would have loved to have avoided the inconvenience and expense of this incident, it happened and he is doing his best to sort it out.

Weemaz, I presume you are based in Scotland and if so you were told that the cost of transport would be 750 + VAT also to transport your car across the UK by road would have been in the region of an extra £500, the cheapest option was offered to you to have the car driven on to the ferry and collected by Ian's driver in Zeebrugge. Ian is adamant that you were definitely told your card would be used to pay for this ferry crossing 

Thread: car transport company reneged on deal

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04 Jun 2013 2:42 PM:

Well I guess I shall have to answer these one by one on behalf of Ian who emailed me earlier today (I'm better at posting stuff on these sorts of places than he is)

1 (30/3) Ian's business is based in Spain, however his transporter is a Lithuanian company (simply because they were more reliable than the British companies he previously used

2.(23/5) The  charge of 900 was the addition of VAT to the 750 the agreement was always for you to pay the ferry

3. (27/5). Ian did agree to pay for the damage for the front bumper which the driver was responsible for. However, he refutes the claim for other damage since the 12 year old car was not as immaculate as you imagined when it was picked up in the UK and the other marks were already there

4 (28/5) The truck was indeed stopped by the Guardia for speeding and impounded pending payment of the fine which has now been sorted out and the cars are currently in the process of being delivered

5 (4/6) You stopped this collection 10 minutes from your home the truck is now heading down to Spain with a space where your car should have been as he cannot hold up the truck containing expectant customer's cars trying to find a last minute substitution

I myself have have been friendly with Ian for 9 years since he brought my car over from the UK and n this time I have seen many cars he has successfully shipped around Europe. I have also witnessed him resolve difficult situations (such as a truck impounded by the police), as much as we would all like things to go like clockwork all the time, accidents happen, things occur but one thing is for certain I can assure you Ian is no con man despite the obvious accusations visible on this page from people who are in disagreement with him

Thread: car transport company reneged on deal

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