09 Dec 2013 11:32 AM:

Hi

I am a non resident in Playa Flamenca district living in UK and would like to share an experience with others who may benefit from my recent experience.

I recently called in to Iberdrola offices in La Zenia - the staff were very helpful in quickly processing a change of bank details for the standing orders covering the regular house bills. At the end of business, almost as an after thought the clerkess said 'by the way - you do know that you have a credit amounting to almost 1000 euros? We withdrew the money from you account by accident in 2011!! Would you like us to refund it now??'

With so many SOs at my Spanish bank I hadn't done a proper bank reconciliation in 2011.The question is when might Iberdrola have told me they were holding a significant credit on my account.  The Standing order paid the ongoing bills and left the credit sitting on my account doing nothing!

My message is simple - check your status with Iberdrola - they do make mistakes - seldom on your side - you may have a credit that they haven't told you about! Anyone else experience this sort of thing?

Yours aye

Thread: Iberdrola: standing orders and credits

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13 Sep 2012 2:02 PM:

 Having read the various postings and also Easyjet site advice - I am by no means clear about what wuill happen post November 2102. My understanding is that if you pick a seat you will be charged - otherwise Easyjet will simply allocate you a seat of their choice at no cost.

In my own experience there are few oversize bags allowed in the cabin - difficulties arise because of a simple logistic problem. There are two overhead lockers each with 4 spaces for standard bags potentially holding   8    bags above 4 rows of 3 seats = 12 spaces required for standard bags. Doesn't fit!!!

 

More and more regular passengers decline to take hold luggage because of the additional cost - hence a pretty full utilization of the overhead lockers - and of course cabin crew use several for emergency kit.  There is and always be potential for delays while passengers try - sometimes fruitlessly - get their luggage into an overhead locker. Solution - reduce the cost of hold luggage and get more baggage in the hold and less in the overhead lockers. Better to try for many @ £18 say than a few at £36.

Thread: Easyjet introduce allocated seating

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