Hi Karren
Just back and asked about that pool. The gardening person informed me that the motor for filtration is broken and with the heavy rains they have not been able to fix it yet. He told me that a new motor is ordered and should be fixed in the next week.
With the very heavy rain and thunderstorms there was no chance of anyone wanting to use the pool I just asked as I was passing whilst they were roping it off.
Hope that this helps