Telefonica - Love 'em or hate 'em?

GUARDIA Civil revealed this week that the investigation into English TV rebroadcaster Telmicro Levante SL is still ongoing.

A force spokesman told CB News that following last Tuesday’s swoop on company offices in San Luis and Algorfa the operation remained under ‘secreto de actuación’.

“The operation is still open and being kept secret,” he said.

“We cannot give any details on who has been arrested or how many because this could give clues to those under investigation.”

He said that clients of the company who felt they had been conned could make an official complaint (denuncia) to court number one in Torrevieja courthouse.

“It is the judge in court number one who asked the Guardia Civil to carry out the investigation,” he added.

A security services source has told CB News that Telmicro Levante SL is being investigated for pirating television signals ‘as clients paid much less than they would have to any cable company for receiving such a wide range of channels’.

CB News has also learned that representatives of several major providers of English TV systems have met to discuss their situation.
At the meeting they decided to pull all Sky channels from their systems.

This week a member of staff at Superbeam TV said that ‘they had been told to take their Sky signal off’ and that it would not be coming back.

However she said they were still offering a range of other English channels.

A spokesman for Torresat SL said they would not make any statements because the matter was sub-judice.

The company is telling subscribers they will not be broadcasting Sky channels, at least until the current legal situation is resolved, but they will continue to provide the best available channels with the licences they possess.

All Telmicro Levante SL channels went off on Tuesday last week and clients who paid around 600 euros for installation along with an annual 180-euro subscription fee have been left without a service.

The company has since issued a statement promising ‘all its clients to be operational as soon as possible and ensuring the very best quality’.

However the company’s offices were still closed yesterday (Thursday) and business owners in San Luis reported that ‘many angry people’ who had lost their TV signals were waiting to speak to staff about the situation.

CB News has received an avalanche of phone calls and complaints from clients.

Many have stated that they feel conned after being sold a package including Sky channels and have now ended up with no service at all.
Neighbourhood Watch warned this week that following the loss of Telemicro TV transmissions householders could be targetted by fake engineers cold calling.

“Do not let anyone into your home unless you have already arranged for an appointment,” the spokesman said.