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Landlord Blues: Renting out the house from hell

I am using this blog to publish extracts from my third book on the subject of dealing with tenants from hell. The aim of the book and blog is to give people an insight into what the life of a landlord can be like and to provide tips for making landlords’ lives easier. This is done by describing real experiences of our worst-case scenarios. This should help you avoid getting into the same fixes.

Don't speak to me; it always ends in a row.
Wednesday, November 13, 2013 @ 2:35 PM

Simon also had the habit of ‘phoning the Housing Office and asking to be paid the rent directly. After he had previously spent a Housing Benefit payment, we had had the payments switched so that we would receive the money. One Friday evening I arrived home to find a letter from the Housing Office saying that as Simon had asked for the money they would be acquiescing in his request as he was no longer in arrears.

So I rang Simon.

‘Why have you done this? The only reason I can see is that you want to get hold of the money so you can spend it. This is the last straw. You’ll be getting your notice now. I’m sick of your games.’ The call ended with us both raising our voices. A great start to the weekend.

We often received these troublesome letters on a Friday and if we got home late, it was impossible to ring the relevant offices and sort it out. Or the letters would come on a Saturday morning and we’d have to wait until Monday to deal with the issues. I was so mad this time though that I decided to act immediately, rather than think all weekend: 'I'll say this and I'll say that, in the letter.' So I spent half an hour of my Friday evening writing to the Housing Office:

‘It’s only because we have received the money directly that Simon has got out of arrears. As soon as the payments go back to him, he’ll withhold the rent like he did before.’ I asked them to reconsider as they were only going to cause problems for all of us.

After getting all aerated on the Friday evening, I also decided never to open post on Friday evenings or Saturday mornings in the future.

A week later I received a brief letter stating they would pay him directly.

'That's it!' Adrian said, 'he's going.' And we issued his notice. Some new law had apparently come in, however, whereby we could now be accused of ‘retaliatory eviction.’ According to this brainwave from Government, if a person winds you up, defrauds the system by claiming a benefit for rent which they have no intention of passing on; all of which affects your state of mind and you then evict them, you've broken the law.

The day he received his notice, he was straight on the ‘phone.

‘How can you do this to me? What have I done? I don’t understand it. I thought we always got on well.’

It turned out he was oblivious to how difficult we’d found him over the years and didn’t comprehend that we'd run out of patience.

A few weeks later Adrian was at the house with the gas engineer, when Simon came downstairs and started moaning about something. Adrian cut him off:

‘Simon, don’t speak to me because it ends in a row,’ to which Simon said:

‘Have you reconsidered my notice? Do you still want me to go?’

Adrian replied, ‘No, we haven’t reconsidered. We definitely want you to move out.’

The day he left, Adrian was his usual soft self, even giving him a lift to his new house with the last of his belongings. This was out of Adrian’s way and made him late for an appointment, but Simon expressed his appreciation and promised to pay the several hundred pounds he owed us. We never saw the money nor did we hear from him again.

 



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9 Comments


bbbreakfast said:
Wednesday, November 13, 2013 @ 2:27 PM

If I ever considered being a capitalist tycoon god forbid then your blog would certainly put an end to the idea.

Why would anyone put themselves through that to turn few bucks is beyond me.

surely not all tenants are like this ???



eggcup said:
Wednesday, November 13, 2013 @ 3:02 PM

Of course not all tenants are like this. I'm writing about the tenants from hell. Someone else can write about the good ones, but I think it would be a bit boring. We've got loads of lovely tenants, but we don't have much to do with them; they pay their rent and we don't interfere in their lives.


Les Broughton said:
Thursday, November 14, 2013 @ 7:45 AM

BBB...No eggcup openly admits she's made many mistakes - hence the book. I have over 40 UK properties..... and not one penny in arrears and no bad tenants. they all have a home owning guarantor whom I have met personally. I dont entertain housing benefit claimants as the system is skewed against a landlord. All my tenants know they have a contract to pay and if they dont then I go tot heir guarantors - and this has NEVER happened. I keep a tight rein on all rental payments. Its not glamour or fun - but it has rewarded me extremely handsomely - so no complaints. Much better than being a wage slave then dying! My good systems help me have 4 months annually in spain too. so you can be a capitalistic so and so - AND have a good life if you have good properties and good tenants - and great guarantors!


eggcup said:
Thursday, November 14, 2013 @ 9:27 AM

I find that in order to never have any arrears, one has to have voids instead - we waited 7 months once as we insisted on having a tenant with a guarantor. In the end, we had to just take a tenant without one...


bbbreakfast said:
Thursday, November 14, 2013 @ 9:40 AM

Les and eggcup,
On re reading my post it may have came across as critical that was not my intention, I am fully aware the blog is TFH

From your post again I am making assumption the class of rental market must be in some small way done to rental location ? and how particular about who you rent too.

Ass EC pointed out sometimes your own current financial status dictates the risks you are willing to take.

I am a wage slave but am fortunate that I am able to spend 3 months in Spain and my lady wife as long as she so chooses remembering of course the 180 day rule

Best of luck to the both of you in your quest for the perfect tenant.


Les Broughton said:
Sunday, November 17, 2013 @ 2:37 PM

If a tenant can’t come up with a guarantor, then that fact alone should tell you that they are a disaster waiting to happen. They will always give you a problem re paying. If a close friend or family member wont ‘back them’, then it should set alarm bells ringing. I never have problems with getting guarantors. Although I do know landlords who service the 'scummier' sector of the market – and they have eggcup’s problems too. It’s just far too risky for me.


eggcup said:
Sunday, November 17, 2013 @ 3:49 PM

Yes, but it's my experience that if you buy a house in a wealthier area, the returns are not always there. The really high returns are often in the 'scummier' areas. You can't have it all: no voids, no arrears, no difficult tenants and excellent returns on all your houses (if, like me, you have a lot of houses). I smell a rat if someone says they've got all that.


just a person said:
Sunday, November 17, 2013 @ 8:42 PM

I have lots of relatives who would guarantor against anything except a rental property. The problem is there are just too many dishonest, scummy landlords that rip off good tenants. Many are just plain awful and greedy. There are some right crooked landlords involved in mortgage and property fraud as times are hard for many landlords. A good landlord is hard to find these days.

There are good landlords who have good tenants. Sad for you Eggcup you seem to of had a very bad bunch over and over again. It must be awful that you only rarely seem to get good tenants.

There is a saying - If you keep catching rotten fish try changing the bait.

It might work. Worth a try though as it seems to cause you so much worry and angst.

Hope your life as a landlord gets better as it sounds awful and thanks for highlighting all the mistakes you have made. Many will appreciate your sharing of all the mistakes you can make if your not careful and savvy.


eggcup said:
Sunday, November 24, 2013 @ 6:05 PM

Ah, just a person, but we don't get mostly bad tenants. We get mostly good tenants, but I have nothing interesting or useful to say about them and I don't like to gloat. My regular readers know that I am writing about a minority of tenants and a main aim - apart from my pleasure in exorcising all the crap out of me - is to help others learn from the mistakes, as you say.


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