“Urgent” Community fee taken twice.

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29 May 2009 12:00 AM by PGM Star rating in Cheshire & LOS NARAN.... 862 forum posts Send private message

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Hi All

Just had a look at my bank account and RPM have today taken our payment for the community fee for our apartment on Naranjos Jardin 8, but they have also taken a payment for a property on Jardins Jardin 7 also,

I have sent them an email asking for them to sort this out, but as RPM are clearly incompetent I don’t expect them to sort it out quickly. Has anyone got an up to date phone number for RPM?

Phil




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29 May 2009 10:12 AM by danseex Star rating in Los Naranjos J4 n253. 652 forum posts Send private message

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Phil email Jill & Terry on jillandterry@condadodealhamaservices.com and they should be able to get it staright away for you mate.

Dan




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29 May 2009 1:43 PM by PGM Star rating in Cheshire & LOS NARAN.... 862 forum posts Send private message

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Hi Dan

Thanks for that, I have emailed Mel my Garden and level 2 President,

You would be surprised to hear I haven’t even had an acknowledgment from RPM.

Regards

Phil

 




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29 May 2009 4:35 PM by PGM Star rating in Cheshire & LOS NARAN.... 862 forum posts Send private message

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10 out of 10 for Banco Halifax Hispania.

I have informed my bank that the payment for the community fees has been taken twice by RPM and my bank have immediately refunded the payment back to my account whilst they investigate rather that make me wait for RPM to do the refund to my account. Probably what they are obliged to do but impressive all the same.

Terry and Mel, two of our Presidents are also chasing RPM about this for me, so thank you to both of you also.

Just though I would let you all know.

Thanks

Phil

 

 


 



This message was last edited by PGM on 29/05/2009.


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