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19 Aug 2011 12:00 AM:

 Hi all,

I wouldnt normally be writing a review of a restaurant here, as I think it only fair that I, as a resident, give the restaurant a few goes before casting judgement.  However, today my partner and I received the worst service and attitude that we have come across in our 10 years spent living on the coast.  We own a successful real estate company and spend quite a lot of time in restaurants and cafes entertaining clients.  Today we stopped in La Duqesa port for lunch and a drink.  The Dolphin restaurant is the first cafe/restaurant on the left as you enter the port, and today, when we arrived, had around 10 people seated there.  After sitting down and waiting for 20 minutes to be served, and after being shouted at several times by one of the girls running the Dolphin saying "in a minute" we finally got served, ordering a toasted tuna baguette and a Avocado and Salmon salad.  After waiting another 40 minutes (my girlfriend is heavily pregnant I might add) we decided to move inside the restaurant.  We then waited another 10 minutes for our food - so by now we had been here for 1hr 10 mins - and many tables who sat down after us had been served, with no explanation to us other than "we are very busy" our food appeared.  The baguette was not toasted and my salad was on a plate the size of a side plate.  I had just seen another salad come out on a plate twice the size of mine, so I politely mentioned to the waitress "is mine the same as the salad the lady has over there?"  Not a rude request I thought??!  Obviously the girls behind the bar thought otherwise as they started shouting at us saying "oh my god, are you for real, are you joking", to which I answered no I am not joking, we have waited over an hour for this food, that my girlfriend is pregnant etc etc.  The girls working here told us to leave and to never come back again, and we left with them swearing at us as we walked out.  A real charming little restaurant ruined by bad service, bad attitude and some of the rudest English staff I have ever come across.  The sort of establishment I can imagine the girls doing something to your food if you dare to ask for something out of the ordinary.

I for one shall never return here and will unfortunately be taking my clients elsewhere.



Thread: Dolphin restaurant in La Duquesa port

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