29 Nov 2016 7:27 PM:
I have been hiring cars in Spain for extended periods for many years now with few problems but I feel I should warn potential car hirers that things are not what they used to be and there is now a distinct possibility that you WILL be taken advantage of by Spanish car hirers.
For the first time ever I unfortunately allowed Dickmann's at Alicante Airport to take (not reserve) an Excess Insurance Cover amount of Euros 950 from my Mastercard on a recent car hire of 3 weeks. However, since I returned to the UK in October, they have failed - despite a number of 'chasing' Emails from me - to arrange the refund of the Euros 950 to my Credit Card.
I now well understand from other unfortunate people hiring cars in Spain that I have been very lucky indeed to have only dealt with car hire companies who just 'reserved' an amount to cover the Insurance excess figure and did not actually take the money from my Credit Card. I was NOT impressed in my first dealings with this Dickmann's car hire lot and I will make sure I never darken their doorstep again. The problem of their failure to return my money is now in the hands of Mastercard. Be warned - avoid this Dickmann's car hire company at all costs !
Thread:
Yet Another Rental Car Rip Off
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