26 Mar 2015 11:40 AM:
Hello , I had a problem with car insurance about 2 years ago with Goldcar. They told me that my Insurance which I had bought from home was invalid and I had to buy theirs ;even though DYS said that the car hired would be covered with their insurance. As we were in a hurry I paid Goldcar 120 euros as well as leaving a deposit even though we felt that we had been conned.
When I got back to the UK I wrote several times to GOLDCAR requesting a refund and asked them to look at how their branch(ALICANTE) and a particular individual(Jose) was operating their business.
I also entered into a dialogue on Facebook warning others of Goldcar and DYS insurance irregularities.
Within 4 weeks of my initial letter to them they refunded all of my money and I received a letter of apology.
I would not use GOLDCAR again or Dickmans.
Hope this prevent others from having the problems which we had.
Community thread:
DoYouSpain Insurance
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