11 Mar 2014 8:27 PM:
I've managed to set up an on-line account using Passport number and Spanish address. I can't remember what telephone number I gave but may have been a Spanish one. With the on-line account you can see and print all your bills (except you can't view older paper ones, only see them listed) and they should send you an email whenever you get a new bill. The on-line chat is not helpful.
You can pay the bills on-line by going to the Endesa online website, then go to OnLine payments and follow the U-tube video which is really helpful.I paid with a Spanish credit card and it must be in the name of the person registered on the account. If you have a paper bill you can enter the bar code number (rather long!) but if the bill is electronic you can enter the CPR number right at the bottom of the bill.
It's taken weeks to achieve all this - the website is extremely confusing. Our electricity has been turned off because a direct debit was refused (our fault!) so now the challenge is to get it switched on again. Any hints welcome!
Community thread:
Paying Endesa Bill
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