24 Oct 2009 5:11 PM:
Visited SC and did snagging on our prospective property this week. Agree with comments posted by others regarding quality of build and the site in general. However, we managed to produce a fairly long list of defects. We emailed these to Taray Tuesday pm, provided our contact details while in Spain, and asked if a representative could meet us on site to discuss the list before we left on Friday evening. No response by close of play on Wednesday so re-sent email. On Thursday returned to SC and asked Ester if she would telephone Customer Service to check that they had received our emails. Ester was told that they had just replied. When we looked at our emails later that day we found that the reply merely stated that our emails had been passed on within Customer Services. No further response from Taray so left on Friday exasperated. We will now ask our solicitor to follow up.
Hate to be negative but based on the way that they respond to customers it is difficult to believe that Taray actually want to sell these properties. Perhaps they hope we will become so p****d off that we will walk away and let them pocket the deposit!
Community thread:
Manzana 9.1
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