06 Nov 2009 6:14 PM:

Harthillfoxes,

Following a House of Lords ruling you are protected when using a UK credit card any where in the world, just as you are in the UK.

http://www.oft.gov.uk/news/press/2007/149-07

The credit card company are jointly and severally liable and so your next port of call is to inform the credit card company of this.

If you PM me your email address I have the necessary form to complete.

Upon receipt your credit card company should ringfence the disputed amount so that you are not charged any further interest and should then take up the dispute with Goldcar. Your contract is with your credit card company as well as Goldcar.

I had a similar problem with a furniture supplier in Spain and was given a complete refund by my card company. Total amount was €6500.

So it does work be persistent..

Once you have your money back I suggest you immediately cancel your card and get a new one.

Phil

Thread: BEWARE OF GOLDCAR

--------------------------------------

22 Sep 2009 3:23 PM:

Technoape,

I sincerely hope you don't have the problems I have encountered, we had one of the first units to be imported into the UK and it sounds as if they have made some improvements.

Even with all of the problems we encounted it has still been fantastic and as you say the price is great

 

Thread: Inflatable Spa Jacuzzi Hot Tub

--------------------------------------

22 Sep 2009 11:53 AM:

Word of warning to anyone thinking about buying a Lay-z-spa by Bestway.

I bought one in the UK a couple of years ago and have had nothing but problems with it.

The spa itself is fine and when it is working is great fun, the problem is the heater / filter unit. In 18 months I had 4 replacements to the original. The unit just stops working. The latest two have now had an electronic cut out installed ,which turns the thing off after a pre defined time (12 hrs I think) .

A replacement unit costs about £250 once your 12 months warranty has expired so is a big cost

I am certainly not alone with these problems, look on ebay for comments from others.

It may be that the heater just cannot cope with the UK ambient temps and it will be fine in Spain where it should not have to work so hard to maintain the temperature.

Thread: Inflatable Spa Jacuzzi Hot Tub

--------------------------------------