09 Jan 2009 12:39 PM:
thanks for the recent update Dogberry,
I was out recently on the 2nd to the 6th of Jan and found when i arrived that due to the boiler shorting the electric Ihad neither hot water or Electricity, I went to the office and was informed that once i pay close to a €1000.00 they would sort the problem out for me...I should not have been surprised by their customer care efforts !!!
As they knew i was there the next morning they came and removed the water meter and disconnected the water. Nice !!!
Thanks to the skills of Andrew, we were able to get power and atleast cold water for our short stay. We will need a new boiler and will do this ourselves and take the cost off from any final settlement we get to with GT..
I am just amazed at the lack of his companies customer skills... I look forward to hearing further updates and the day we get closer to the Escrituras being handed over..
As in a previous comment I have read from another post, I have a signed letter from Antonio stating the legal requirment to supply water and electricity to all the deeds can be handed over.
obviously this counts for nothing.
regards,
Shepp
Community thread:
Meeting 22/12/2008
--------------------------------------