27 Nov 2007 9:00 PM:
I can confirm the details in the post from inspectahome concerning the difference between the size of the dimensions on the initial plans and the actual dimensions now that our apartment is finished. We lost half the size of the balcony which was pretty dissappointing as we chose the apartment because of the large balcony. We paid an increased price for this choice but were happy to do so because of the amount of outside space.
We went to PW customer service office before signing for the property regarding the issue. They basically told us to like it or lump it but that we would not be getting our deposit back. I have contacted PW by email since returning home but am not to hopeful of even getting a response.
Overall a pretty horrendous experience. It makes you wonder why they call it customer service!
Community thread:
BBC Watchdog feature on Polaris 7/11/07
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