18 Jun 2014 12:20 PM:

Thanks for your support Steve

I have been to see AEA and they have no interest in taking this matter further they have said that the painters have been using community water and my loss must be due to other means ! i can't think of what else that would be for such a large ammount of water ?  The office manager said she would email a reply but to date nothing has appeared this was three weeks ago, to add insult to injury i have just looked at my last years statement and i am paying approx £160 per month Sterling for the privilage of having AEA look after my property/development, not happy !

 

Keith and Niki

Community thread: Water usage/theft

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27 May 2014 10:48 PM:

Hi Guys

Thanks for coming back to me with your thoughts/idea's I don't think the toilet is running but i will double check, my bill is normally around 30/40 euro's a quarter unless we are out there, and the apartment has been used once in the first quarter when the bill was 29 euro's for the quarter so i don't think there is a problem in the apartment or it would of shown in Q1. In addition to the bill for Q4 (413 euros) we had a broken hose connector we found in February and thought nothing of it we just purchased a new one, ours was getting old any way but my wife remembers in August and September when we there that the painters were using terrace water to fill their buckets and assumed they had broken ours, so we know they have definately been using residents water, i am guessing they connected to ours not really thinking of the implications of cost, i don't know maybe it was just an easy way of doing things, anyway i was hoping that someone had had a similar experience (in the nicest possible way) to add weight to my argument with AEA but it appears not, they have already asked the painters and they have denied all knowledge ! No surprise.

Looks like an expensive end to 2013 but who knows they may put their hands up and do the decent thing!

Regards

Keith and Niki

 PS I can't think of any other way this amount of water could of been used.

 

 

This message was last edited by robboe on 27/05/2014.
Community thread: Water usage/theft

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26 May 2014 5:18 PM:

Hi Guys

I have just received a bill for 413.00 euro's for my 2 bed apt in DV from Hidralia (water) we are in Block 3, it appears that someone has been using my water from the terrace, our fault in some respects as we didn't turn the water off when we left in Sept 13, this bill is for the 4th quarter 2013, we were not alerted to the the cost and actually had the water cut off due to non payment, we were unaware as the rejected DD by my bank Cajamar was not listed on my statement. I have now had to pay the bill to get reconnected. This water useage appears to be on an industrial scale and the water company assure me they have double checked the meter and it is functioning correctly, could this be the painters connecting their pressure washer? they were paintning our blocks along the front in Q4 I have asked AEA and they insist it was not the painters as they have access to the community water but i can't think of any other way this kind of volume of water could have been used. Has any one else had a similar expeience/cost or am i just the unlucky one ? In any event if you don't live in DV and just holiday make sure you turn your water off at the very least. I am in DV next week and plan to visit AEA to discuss with them the water charge can you let me know if you have had a similar experience as this would help my case for claiming the cost and maybe yours.

Regards

Keith and Niki

 

This message was last edited by robboe on 26/05/2014.
Community thread: Water usage/theft

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