14 Aug 2013 4:02 PM:

Don't rent via Car Trawler. They are a total rip off and a scam. You will never ever find a real person to talk to if you have a problem. Ever hear of Inter Rent car rental? Neither did we. That's where we were put by Car Trawler in Barcelona. This company claimed to have a "return empty" policy and wanted to charge us 95 euros for a full tank of fuel. The rental was only 150 euros. Are you kidding me? Who ever heard of return empty?  We were not going to be driving that much, so, we walked away and rented from Hertz. Car Trawler does not have a legitimate customer service. Only an email with a form letter response. They refused to reimburse us. And more frustrating was that  Inter rent claimed it was a Car Trawler issue and Car Trawler claimed it was an inter rent issue. Oh, well. Live and learn. Read the fine print. Oh wait, I did. Never found the sentence.

Thread: anyone book car trawler through fromnt page on EOS website

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