25 Apr 2008 8:31 PM:
Hi KellyT
This is also our first post!!! We have read with interest all posts over the last year and half but your post has really struck a cord!!!
We purchased, our apartment, with an approved agent of Polaris World by the name of Marcel Hengst - using the name of 'Polaris Worlds' He has disappeared off the face of the earth since early 2007. Following numerous calls with Marcel we were due to meet with him in PW HQ in Balsicas in March of 2007 to go through all details of our purchase including our furniture pack to the value of approximately €6.000 which was used as an inducement to close the sale - he did not show.
We met with a customer service manager in Oct 2007 in PW HQ and while she was extremely pleasant and assured us that she would look into the matter, put it through their legal department the comeback from PW was negative. Mr Hengst was an 'Approved Agent of Polaris World' when selling the property to us. When we realised that he had cut and run we were gutted.
Good luck with PW and if there are others out there who have dealt with Mr Hengst maybe they will have some good news for us all!!!!!!!
J&M
Community thread:
Free Luggage Allowence
--------------------------------------