19 Apr 2012 12:11 PM:
This has been written by Lesley Tann, wife of Phil Tann - Level 1 President of Condado Owners, he didn’t write it as he is extremely busy.
Yet again I have been talking to an owner on Condado who have been telling me how wonderful Mileniun are and what a wonderful job they are doing. How wrong can they be and it is about time somebody started to shout it from the roof tops and start informing owners of their incompetence. Yes they have provided us with cheaper insurance, fiestas and they are helpful when problems arise with apartments but they have their faults and these should be known.
Where shall I start? It is always difficult to start complaining about something that has been brewing for ages. Little niggly things that taken separately mean nothing but when added together amount to trouble. Since Phil has taken over as President Level 1 they have to report to him fully, they can no longer ignore him or his emails as they did when he was a level 2 president so a full pattern of their incompetence is beginning to show.
Part of Mileniun remit is to collect three quotes to present to the presidents at the renewal of all services such as gardeners, cleaners, security and insurance. This has never happened. They renew without consulting the presidents at a price they have agreed. Not a problem you may think since surely they have the communities’ interests at heart but the Presidents are your voted representatives and Mileniun are the employees. How often does an employee negotiate deals and not inform management? Since taking over as President Phil has managed to get a list of renewal dates and is insisting on 3 quotes. Interestingly enough the next renewal date is the 14th May for the insurance. As we know Mileniun are insurance agents for Axa so this renewal is probably important to them as presumably they receive a commission for insurance sold. On the 21st February Phil asked for the 3 quotes to be organised and still he waits – today as I write this it’s the 14th April, nearly 2 months later. What is the problem, is it so difficult, why the wait? I have my thoughts as do many of the Presidents but I am trying to inform you of the facts not give my opinion.
Last year Phil was asked to sign a renewal of the Lawyers contract. It was in Spanish. Phil was concerned about signing the document but it needed to be signed as the renewal was due. Phil asked Mileniun if a get out clause was included and they assured him there was. Later he learned that there was no get out clause and they had lied. Lesson learnt. Phil will no longer sign a document in Spanish or indeed trust Mileniun again, hence the push for quotes over the insurance and other services.
Now we come to the incident that has really got us everybody going and the thing that has tipped the balance for Phil away from Millennium’s favour. Irrigation. Up to now he has tried to give them the benefit of the doubt, work with them but unfortunately they have annoyed him and he has lost patience. Many of the Spanish presidents wanted them sacked last year.
Irrigation. Do you as residents of Condado know we do not have an irrigation system? When did your president know? Last Thursday (12th April) when he questioned Mileniun and asked them why the new trees had not been watered? When did Mileniun know? Well now that’s a tricky one. They have given Phil several dates but none of them seem to make sense. So let me fill you in with a few facts.
Six weeks ago, in the draft budget for next year there appeared an additional cost for 70,000 euros to fill the lake up on the Isla. The Level 2 presidents all rejected this as nobody from Naranjos or the Jardins is allowed to go over to the Isla so why should so many pay for something they will never see. Mileniun was told not to fill the lake up. They never gave a reason why the lake should be filled other than the president and the owners of the Isla wanted it filled.
There has been a building under construction for a couple of months now, beside the lake by the Isla. For a month now Phil has asked what this building is for, the president of the Isla has been asking. Mileniun said they didn’t know and Phil asked them to find out but nothing was forth coming.
On Wednesday the 4th April, whilst on holiday Phil received an email from Mileniun asking for permission to fill the lake to use for irrigation. He told them no – as all the Level 2 presidents had voted against it but remained ignorant of the fact we had no irrigation system until the regular meeting on Thursday 12th also attended by Mike Parsons (level 2 President). It turns out that the banks, IRM consortium who took over Polaris’s debts, own the land that our irrigation reservoirs are situated on and are now unavailable for Condado Community use. As an alternative the council are going to give us the lake around the Isla, as they currently own it, to use as an irrigation system. A lake that has slowly emptied over the last 2 – 3 years, why well I’m dealing with facts here so I need to set aside my thoughts. It was also revealed that the mystery building by the lake is housing a pumping system for the new irrigation system – Well how convenient is that. IRM and the Council have been discussing this and arranging things and the Presidents are expected to believe Mileniun knew nothing about it. When questioned they changed their story several times to the point they have come across as liars and the level 2 presidents do not believe them. The monthly accounts, received this week show no water was purchased in March. We purchased water as normal January and February – but not March – Why?
We pay Mileniun over 230,000 euros a year – it’s a lot of money for what they do and at the moment Phil and several level 2 presidents are discussing the irrigation system with the Mayor and town council – unpaid, voluntarily for the good of the community. Since taking over as level 1 president Phil has crisis managed, moving from one problem to another most of Mileniun’s making. Mileniun are a private company who work to line their own pockets, their loyalty has come into question many times and it seems abundantly clear to the level 2 presidents they do not always work in the interests of the community.
This is not written to spread dome and gloom only to inform owners of the problems that the presidents have. As a community we are growing and will continue to do so, the presidents will continue to work to this end. If you want to know more about the workings of the community contact your level 3 president – they are there to represent you. Soon hopefully there will be a web-site where more information will be posted to keep owners informed but it takes time and Phil is pushed at the moment with issues of the community.
Community thread:
The Truth about Mileniun
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