06 May 2007 8:11 PM:
We have not been on the message boards for quite some time, we had hoped things on phase one would have improved, but on reading some of the letters all is still not well. We have had some really bad damage to our property because of shoddy workmanship. A drainpipe was not fitted properly, it came away from the wall in very bad rainstorms and caused the walls in the dining area and back bedroom to become saturated inside. When we arrived in December last year all the walls were covered in a black fungus as were the beds all the bedding, curtains, wardrobe and bedside cabinet. It was heartbreaking after leaving it looking so lovely with all the new bedding etc. To get the builder to do the repairs has been a nightmare, we have spent a fortune on telephone calls from England, e-mails and faxes to numerous to mention, all have been ignored completely. We have asked for compensation from the customer DON'T care service dept. who have passed it on to another dept. they say. the manager of that dept. is in hospital, they say. It's obvious to us that nothing will be done but we are going to be a thorn in their side for a long time to come. That is if they are still in business, which seems to be in doubt reading some of the messages. As you say it is a really nice area, and we just hope things will get better in the short term, the pool area will be completed and the burglaries cease.
Community thread:
anyone been out recently
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