23 Nov 2013 12:23 PM:

Hi,

Murcia Council have been happily taking a direct debit for my annual IBI tax from my bank account every year, but I've not seen a bill from them. I found the one and only IBI bill that I've received (the first one after we purchased our property) which was supplied to me by my former solicitor - lo and behold the contact address is my solicitor's office in Mazarron! That solicitor is no longer in business.

How do I change my contact address with Murcia Council?

I'm a non-resident so I hoped I could do this online, but can't see a way to do this. 

My primary reason for wanting to see my IBI bill is that I want to check the latest Cadastral value of my property for the annual non-resident tax payment calculation - is there another way of finding this out?

Cheers.

 

This message was last edited by jogary on 23/11/2013.
Thread: Changing my contact address with Murcia Council?

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07 Jul 2012 12:03 PM:

 Have found the explanation for this enormous water bill, thankfully it's been caused by human error rather than mechnical fault.

The 'reserve' pool maintainer who took over responsibility whilst my usual person was away in May left the pool pump on rapid fill for several days - this only came to their attention when one of my neighbours noticed an overflowing pool and flooded garden!!!

If there was ever a D'oh! moment.....

This person has now come clean over what happened so I'm now in the process of recovering the water bill costs from them - hopefully their conscious will get the better of them so I won't need to go down a more formal route.

 

This message was last edited by jogary on 07/07/2012.
Thread: How do you query a bill/report a possible leak with Aguas de Murcia (EMUASA)?

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05 Jul 2012 1:50 PM:

Have just received this reponse from Aguas de Murcia:

'In relation to the invoice of 239m3 is to inform you that we have carried out onsite inspection in the housing, the reading is correct and there are no break. Please find enclosed report. The swimming pool is full.'

Here's the report provided, roughly translated as 'at the time of the inspection is not appreciated break, and housing no one, have swimming pools and is full, he accompanied the reading photography' - so are they saying there definitely isn't a leak?

Thread: How do you query a bill/report a possible leak with Aguas de Murcia (EMUASA)?

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05 Jul 2012 10:14 AM:

Hi Lorraine,

Our keyholder has now switched-off the main stopcock next to the water meter, so this will prevent any further wasteage/cost for now.

Regarding the bill and what the meter actually says (previous bills figures included for clarity):

Bill          Previous reading     Latest reading     Used (cubic m)

April          267                           282                        15

June         282                           521                      239

Actual meter reading yesterday was 925000.

My keyholder took a look at their meter reading and latest bill and told me the following:

Previous reading on bill      230

Latest reading on bill           262

Meter reading                2620000 (yes that's an extra zero to our meter's reading)

These 2 figures seem to correlate, unlike ours?!

Can anyone shed any light on how the figure on the meter relates to what you see on actual bills?

Thanks. 

 

This message was last edited by jogary on 05/07/2012.

This message was last edited by jogary on 05/07/2012.
Thread: How do you query a bill/report a possible leak with Aguas de Murcia (EMUASA)?

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04 Jul 2012 5:31 PM:

Thanks Claire.

I've asked my keyholder to check for any signs of a leak and check the actual meter readings (if they can get into the box). With the water shut off to the house then it's only a 3m stretch of pipe from the road to our property where the leak could occur, so I'm hoping they just made a mistake on the reading!

Will let you know what happens....

Thread: How do you query a bill/report a possible leak with Aguas de Murcia (EMUASA)?

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