03 Oct 2009 12:23 PM:

In response to the emails weve received re Aldea Advisors and your queries this is what i know

We went there Mon 28th Sep to retrieve our deeds They had requested 120euros some months ago to keep them and i didnt want that so at the earliest opportunity we went in torrential rain and floods to their office on Calle de Jera Cartegena

We had telephoned in August to make the appointment and she said she was on her own and the other staff I assumed were on holiday  Thought it odd but when in Spain late Sep 09 we made the appointment expecting staff to have returned to work

She said as she was still on her own and extremely busy so  to go betweeen 10 and 11  No problem

We saw the large building next to Aldea was being renovated and was empty and I asked her if they were staying there or moving offices as the actual building where the offices are is very scruffy but the offices themseles are good She said No and I asked if the company was carrying on as they had no staff  She said it was Ok and we got our copy of the deeds and signed for them

Apparantly the original Deeds are with the Land Registry there and the original Will is with the Notary and only retrieved rom the archive on death

Was unhappy that the Deeds were in Spanish so no idea what they say Covered in stamps  I also dont now know whether our tax has been paid  by Aldea Will email Administrator for clarification When I phoned Tuesday am re wanting deeds translated  there was no reply

We purchased Aug 2008 and Aldea were recommended by Parador but in Mojacar office which I believe someone says has closed Parador have recommended to my friend more recently a different solicitor in Torrevieca She bought in Sep 09

Thread: Aldea Advisors

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29 Jan 2009 2:13 PM:

I have had my furniture delivered over a period of 8 months Like all the other creditors not without a fight! Unfortunately the origial order was badly designed and advised for my apartment so nothing fit  I did manage to get items changed but ended up with returning  a dining table and chairs , no refund given and the exchanged beds were cheaper than I had originally paid but of course they have no money to refund me

I do not know how much I am owed as they have never given me a price for the beds although I know how much I paid for the table  I asked Lesley for items in lieu of money but after a week no response, you dont get anywhere  Rob in UK Accounts at Bolton has not replied to my second letter by email and his response referred to the terms and conditions which clearly stated

that anything going wrong would be our fault basically They wont accept any responsibility

As has been said only recourse is to go to Small Claims  Also always pay any big purchase by CC and then they will be responsible although in htis case there is a 2% charge which is a lot on £10.000 of furniture  I feel very badly done by and estimate whats owed me to be around a £1000 at most and feel so sorry for others

 

 

 

This message was last edited by jil611 on 1/29/2009.
Thread: How do you get your money back rom Villapac?

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