04 Apr 2007 4:50 PM:

 

Hi Manoj,

I was also offered a visit to fly out to Spain by grupo and just like you I made lots of calls to the rude Raquel and every time I was told she was not in the office and although I asked her to call me back she never did. She also would not return my emails. I had to get Lex to email grupo and guess what she called me the very day he emailed her saying total rubbish like I have been trying to get hold of you!!!!

No surprise when we went to look at the apartment she was no where to be seen and sent a replacement to meet me. I was also told there would be a car at the airport … guess what …. yes you guessed right there was no car and we had to hire one. Words cannot explain how incompetent I think she is and if I can find a way of complaining to her superiors I will

 

Dave

Community thread: Buying in Puerto Marina Los Alcazares

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01 Apr 2007 9:26 PM:

 

Jennie,

I don’t know if you have the same lawyer as me but mine is Lex Marbella, which I’m guessing most owners used as Viva recommended them.

I see it this way - 40 people have read this thread and the idea occurs to me that if most are with Lex and we all say the same thing to Lex that we want snagging completed before contract exchange we and Lex would have a much loader voice.

Dear Raquel and Grupo, think of this from your clients and owners view – you say you will complete all snagging 2 weeks from signing, well we have waited 18 months longer than we should have for you to give us our apartments so why cant you give us 2 weeks? We will complete but don’t expect trust when you have done nothing to earn it but in fact done the opposite

Dave

Community thread: Buying in Puerto Marina Los Alcazares

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30 Mar 2007 12:00 AM:

 

Regarding the snagging list-

With trust worthy building firms in Spain who communicate with clients and who are not rude like Raquel it is normal to do the snagging list after completion BUT unfortunately we did not buy from a firm like that so I have NO intention of completing until the snagging list has been completed by myself and a independent company which I have asked to help me do it.

 Raquel has refused this but then that is no surprise as most of the time she doesn’t even answer my calls, so why should she do anything that helps a client that has given her shed loads of cash

 I would be interested to know how other owners feel about the snag list and if any other owners are refusing to sign until the snag list has been completed or if they are happy to sign and snag later?

Dave

Community thread: Buying in Puerto Marina Los Alcazares

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24 Mar 2007 1:55 PM:

 

Hi Jenny,

i have heard nothing from Raul my lawyer about it

 Ill let you know if i hear anything

Dave

Community thread: Police Denuncia Form pdf file. (Translated into English too.)

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31 Jan 2007 11:55 AM:

 

Hi ,

I take it you have all seen the photos of the steps going down from the patio to the lower terrace (the level which has the pool etc). On the plans which I brought from the steps were going to be made of stone and enhanced the look of the development but instead of this Gropo have put in what can only be described as a fire escape and im sure this was done to save money and time.

I did bring this matter up with my Spanish lawyer who said “that the plans and drawings that you saw of the project are not binding.  Same are executed in order to give you an idea of what the finished project will look like.  Please note that the Developer is authorized to make changes to the project for technical or judicial reasons.  Furthermore, the Developer does not have to seek the consent of the purchasers to do this.”

As many of you I did ask the developer various questions but all have been ignored. Never again will I buy a property off plan and never again from Gropo

Community thread: Jaen's restaurant, Guardamar town centre, CB

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