18 Aug 2009 4:18 PM:

Used Gold car (5 cars) in Lanzarote and returned home to find an additional charge of 150 euro added to the credit card wthout any explanation.  Tried to contact them and they refuse to reply.  Credit card company are looking into this.  After searching many sites it appears car hire companies get away with this so easily.  I used a chip and pin facility and they still managed to get the money from my credit card issuer.  If I don't get the money back I am going to Trading Standards and then MP ifncessary.

Community thread: GOLDCAR

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