08 Aug 2007 3:50 PM:

Hi All,

Good news since my first rant.  We can now sleep easy as my worst fears were wiped out.  However not until a lot of push.  The builder has agreed to refund all monies paid and endorsed this through my solicitor.

On the down side, I have been charged 250 euros( a discounted price) for the privelage of getting my own money back into my Spanish account.  I am beginning to believe that buying a holiday home in our own country would be an easier option despite the poor climate.

Finally a word for Medsea.  After a few e mails and a lot of stress they have demonstrated a genuine concern. Whether we deal with them or anyone else in this complicated business remains to be seen.

Many thanks to those who took time to reply.

Epco

Thread: Buying off plan through Medsea major problems

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23 Jul 2007 8:42 PM:

Hi

This is a story we wish we had seen earlier.

We also purchased a new property through Medsea.  At this time the jury is out but we are extremely concerned given the time scale mentioned in this forum.

Our property was due for completion in July 2007 and after 10 emails and a threat that we would visit the builder ourselves we eventually established that the builder has had "second thoughts" regarding completion.

Medsea during the sales tour were very professional and we placed our trust in this.  However after sales is non existent. 

Today i received a phone call from a manager who explained that he would give us an assurance that our money would be refunded and that he had a written document from the builder stating same.  I asked if the Solicitor had been informed to which he stated that they were aware of the position.  i subsequently emailed the solicitor.

Medsea kindly offered three options:

1. If you want this property then you will have to wait to see what the constructor decides(no time frames agreed with this option)

2. We pay for you to return to Spain and select another property

3. You choose to have a refund of your deposit

No guessing which option we selected.  the probem we anticipate is actually getting our monies back. ie. 3000 euros plus 68904 1st phase payment.

this should test the mettle of this company.  In the interim i asked for a guarantee from Medsea who declined and stated it was up to the builder.

Any advise from those in the know would be appreciated.

Good Luck all with your quests

EPCO

Thread: Buying off plan through Medsea major problems

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