13 Nov 2020 9:56 AM:

Apologies,

  I  entered my Bank Issue/ Problem prior to my introduction as a New Member .

 There is a post describing the huge problems i am experiencing with Banco Santander.

It  has been posted, If not visible i will re enter my months of Writing, telephoning, e - mailing above stated Bank

to no avail! 

Duchess.                     

 

Thread: duchess

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11 Nov 2020 8:37 PM:

Hello Everyone, 

I  am a non resident in Tenerife  Spain.   (home for now in UK)

I am what we call a Swallow spending all of the winter months  out there + possibly June & Month of September.

I have entered an issue i cannot resolve with my Spanish Bank in Madrid, i would appreciate any advice you can offer.

Thank you All for reading.   

 

 

  

Thread: duchess

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11 Nov 2020 8:28 PM:

Hello, only just joined you.

I have a Property in Tenerife Spain, my Banco Santander is not responding  (about 15/20 phone calls from Uk) as i returned back to UK in March this year. I am a swallow/ spend winters there.

I cancelled a direct debit to Eurona internet Cmp in March, they are still taking money from my account.... no response from them vis e mail & phone calls.

Banco Santander do not have Bank Books,  & have stopped monthly statements, i have requested an on line account inorder to control what goes in & out of my account.

I sent an Air Mail signed for formal reQuest letter to Bank Manager- NO RESPONSE. 

I have aquired the Banks e mail address, i made another request to cancel Eurona payments, not being used & requested an on line account.  NO RESPONSE. 

I telephoned the bank; got redirected & told too busy to discuss.

My calls to Banco Santander in Madrid 4 times direct me to English speaker who tells me it is the Debt Dept x 4 times?  Cannot help me.

Swichboard have told me no English speaker until 5pm, ring back, i do.... No one to speak to me?

I have been going around in circles since April, i have an NIE number, + my bank account details +++++ i cannot return to Tenerife at this time re Covid, hence, i need an on line account.

Can i open an on line account with my details & how do i stop Eurona company taking money  out of my account, cheeky company changed their name & created a new account without my permission!

   PLEASE, can anyone give me some advice on my next step?d

duchess.

 

 

 

 

Thread: Need some advice on banking in Spain

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