01 Nov 2010 12:10 PM:

Well it has been almost 2 months since our leak. The owners have contacted us but are very vague and are in the process of getting their insurance company to look at our damage.The hole is still there! does anyone have the e-mail address for gomendio ( aftersales.)also does anyone know of a good plasterer to repair the damaged ceiling and give us a quote.thanks

Community thread: apartment leak

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23 Sep 2010 12:00 AM:

I have a ground floor apartment in block 1.I was informed by my keyholder that we had water coming through my ceiling into my lounge and ensuite.The water was coming from the above apartment D1.This leak has come through my ceiling causing a large hole, ensuite bathroom damage and through the electrics.My keyholder could not get an answer from the above apartment but the water then stopped.The following week we went out to Spain to view the damage and rang our insurers.During our week there the leak occured again, this time I went up to the apartment and there were tenants there using the shower.( the owner of this apartment apparently has it on a rental site.) However the tenants would not give me the rental company details.I am really worried as we live in the U.K and each time a new tenant goes into this apartment and uses the shower, down comes the water.I have contacted the administrator who does not want to know.He would not give me details of the owner but said he would contact him by e-mail and telephone.I have since been told that there is no answer from the owner and no-one has keyholder details.Why are people not responsible enough to leave these details if an emergency occurs.One of us could have been killed with water coming through the electrics.We visited the president and she was no help, I left my details with her, she has not contacted me or even asked which block we were in.I just hope whoever voted for this person has a flood in their apartment and goes to her for help.The administrator would not give me any details for the president, how you are supposed to contact people working on your behalf or to ask a question is beyond me.My insurance company need access into the upstairs apartment, how they can obtain this is a mystery.I note from the minutes sent for the forthcoming AGM that the owner of this apartment is in arrears, therefore I probably will get no satisfaction from him.I am very unhappy with the way  the administrators have NOT dealt with this.My next step is to contact solicitors.

 

Community thread: La recoleta 'leak' - administrators

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16 Sep 2010 11:45 AM:

I have contacted the administrator and have had no help whatsoever.The water coming into our apartment is coming from the shower room in the apartment above.( the owner does not live there but rents it out every couple of weeks to different people.Everytime they shower water pours into our kitchen, ensuite and living room.We now have a mould problem and a gaping hole in the ceiling.I cannot get any numbers or e-mail addresses for the owner.This means my apartment will continually suffer damage unless acess can be obtained for upstairs and a plumber looks at the shower.When the apartment is empty upstairs obviously no problem.I just hope that no-one else ever has to put up with this kind of problems, after 10 days in Spain of standing over buckets and telling holiday makers none that speak english that they can not take a shower.The whole fiasco has been a complete nightmare and administrators and presidents are a complete waste of time.

Community thread: apartment leak

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06 Sep 2010 12:00 AM:

Hi guys, really need some help here.We are living in the U.K and were told today that we have water coming through our ceiling in our groundfloor apartment.The water is coming from the apartment above.Can you advise me.

Community thread: apartment leak

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18 Aug 2010 12:00 AM:

Has anybody tried the new restaurant above that was formally 'rogues'. I will be back at the ranch next month and I am looking for good restaurants and bars.Has anyone any info?

Community thread: ' Roberts ' restaurant

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