02 Mar 2013 9:27 AM:

Hi EoS,

I need someone to help me with this problem, ie a translator based in central Barcelona near Endesa Elecrics Office.

Like many I am having a problem with the Endesa Billing System, I have owned the above apartment since 2007 and never had a bill sent to my home address, this even after visits with translators to there HQ in Fuerteventura in Puerto Rosario.

A fairly simple request you would think??? please can I have bills to my home address in the UK and sent to my email??? dead easy, not in Spain or with Endesa.

1. How do I start the process with your selves?

2. Do I need a Buliten if I am a Landlord, I have not been asked to provide one by my agent.

3. The bills are in my name, will my Solicitor of been provided with a Buliten to get the bills in my name?

4. I have tried to open an online account with Endesa, but I hit the go button and after it finally accepts everything on the form it say's you cant have 2 accounts in the same name, I dont have 2 accounts, is this something you can assist with??
 

With thank's, Dave Plummer.

Thread: PLease Help, Translator in Barcelona, need help with Endesa Electric Bill & Online Account.

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02 Mar 2013 9:02 AM:

Thanks for your speedy reply, I have had a reply from My Electrics Spain, they only deal with the Mainland.

Thaks for your help.

Thread: Endesa Billing Problem

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02 Mar 2013 6:19 AM:

Hi Eye on Spain,

Just to say great site, I have triped over some Guys on your site called: MY Electrics Spain I have contacted them to try and assit with my Endesa problems, I have never been cut off, I have my bills in my name but all I want is bills to my UK address not a big hassle in the UK but Ensesa another story.

I will keep you informed with the contiuing Saga?

Can any one help with a number you can ring from the UK, I have tried:

902 509 509, 902 307 308, 902 525 852, 902 508850 non of these numbers accept calls from the UK, I did find another number on the internet: 0034 935 094 000 which unbelievably answered virtually instantly (Oh Yes Hoorah) Hang on not Just Yet, I asked for English to my supprise the operator spoke good English (a first) he said hey hang on I put you through to customer services who also answered fairly qiuckly, for her say No No No Spainish/Catalan as the Office is in Madrid, Oh well back to the Drawing Board.

HHHHHHHHHHEEEEEEEELLLLLLLLPPPPPPPPPP.

Thank's, Dave Plummer.

 

Thread: Endesa Billing Problem

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