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Soy... una mujer

Vivo en... West Yorkshire & Heredades, Costa Blanca

camille's latest forum comments

23 Jun 2015 19:40:

The invoice I received was via email (which you can't reply to) which was sent after we dropped the car off . we added an extra driver and accept the charge for that but there was no mention re extra insurance cost on the paperwork I signed at their office in Murcia airport. We have been hiring cars for years in Spain and never received an invoice after the hire.

Do You Spain have said they are just a booking agent our contract is with Firefly.

Thread: Contact number for Firefly?

23 Jun 2015 12:20:

Not at all helpfull re an overcharge by Firefly. Our booking was made through do you Spain and extra insurance bought at the time of booking. Firefly have charged us an extortionate amount for more insurance! Do you Spain are unhelpful and flippant. Bad attitude. 

Do You Spain have lost a good customer, at least 4 bookings per year for the last 8 years!

Thread: Never again will I book through Do You Spain!

23 Jun 2015 12:13:

Does anyone have a contact number for Firefly?

we hired a car via Do You Spain, brought extra insurance through them at the time of booking, just received an invoice from firefly charging us €187 extra insurance! On collecting the car we showed the guy our insurance policy from do you Spain and nothing was said about extra insurance. Do you Spain are EXTREMELY unhelpful! We hire cars through Do You Spain at least 4 times a year for the past 8 years and always take out the extra insurance. 

I cannot get in touch with firefly and do you Spain will not give me a number to contact them myself.


Thread: Contact number for Firefly?

21 May 2015 22:40:

Thanks for the replies I have emailed both the above. Cheers


Thread: Recommendations for a good Aircon instalment company Formentera/Rojales/Quesada area?

18 May 2015 13:31:

Looking to get an Aircon unit fitted in a bedroom whilst we are in Spain in a few weeks time. We are in Heredades. Any recommendations?

Thread: Recommendations for a good Aircon instalment company Formentera/Rojales/Quesada area?


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