08 Jul 2011 8:31 AM:

Yes, everyone is entitled to their opinion based on their experience. I assume this review is not just for glowing reports. We were just unlucky and unfortunate that night I guess.

Waiting for freshly prepared food is absolutely fine but inconvenient when waiting for a replacement meal when your companions will have well finished their meals by the time the replacement arrives.

The point about binning the meal straight away is that the waitress/chef didn't even sample the returned chicken breast so how could they have disputed with my husband later that it was absolutely fine - how could they know? I most certainly would not expect them to serve it to someone else.

Having read the menu on this review I was looking forward to a salmon mousse starter but was told this was "off" with a mumbled excuse about there being a problem with the fridge! The alternative prawn and mushroom skillet would be much improved with a couple of large prawns that you can taste as opposed to the half dozen miniscule prawns I received - especially in Spain.

The waitress was slim and attractive but I don't know if she is the owner's wife, although she seemed to be in charge. We would have given the restaurant another chance were it not for the fact that our complaint was disputed and belittled when it came to paying.

Enough said.

 

Thread: Auberge, Benijofar

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22 Jun 2011 11:30 PM:

We went to the Auberge restaurant this evening as a foursome. Some parts of the meal were fine but my husband and a friend had the same chicken with red pepper sauce for the main course and the chicken was HARD - my husband's so much so that he couldn't eat it. A replacement was offered but as the meal took so long to come anyway he refused this as the rest of us would have finished our meals by the time it would be ready as everything is apparently freshly made. He said he would just not pay for the main course. The panettone bread pudding is a farce and the German cheesecake tasted only of the overcooked base.

When we asked for the bill the head waitress said to my husband that the chicken he had sent back was actually fine but he saw her binning the meal as soon as she had taken the meal away. She remained calm-voiced but adamant that the chicken was perfect, i.e. disputing this with my husband - not the way to treat customers at all.

We won't be returning and won't be recommending this restaurant - it will be interesting to see if it survives after a few months considering the vast number of other good restaurants in the area that we have been to.

Thread: Auberge, Benijofar

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