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08 Sep 2017 15:18:

I will and thanks Roberto.

 

Jane



Thread: Movistar/Telefonica

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08 Sep 2017 09:23:

Hi all thanks for your replies - not sure how to answer individually on here.

Roberto, when i say 'rubbish internet' I mean that it is the norm for me to only get 1-2 megas when i am paying for 10. Also when I say 'rubbish' I refer to having no internet at all for 10 days in June when Movistar quoted 'someone has stolen the wires from Mijas Golf?' 

Another big shout out of 'rubbish' would have to be when the internet and phone line went off all together three weeks ago and I was told the engineer would be here within 24 hours and arrived after 4 days.

So, all in all, pretty much BIG RUBBISH.

As for Voz Plus, which three of my neighbours use and another friend in Mijas who had similar problems with Telefonica, they fit fibre optic cables which gives a fast and reliable service.

They charge 99 euros to set it up and a monthly rate, depending on the speed you want.

So I am going to go and sign contract with them today and will cancel Telefonica when all is up and running.

Thanks for your replies everyone,

 

Jane



Thread: Movistar/Telefonica

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07 Sep 2017 10:19:

Thanks very much - for sure they will charge for the router - just not sure how much



Thread: Movistar/Telefonica

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07 Sep 2017 09:39:

Hi,

 

I have had broadband/ADSL and phone line through Movistar for 10 years. I now want to change to Voz Plus as the internet is rubbish and there are continual interruptions.

IN order to do this I need to cancel my contract with Movistar and give them their router back. The router went in the bin years ago when I bought a better one of my own (after it stopped working).

Does anyone know the best way to cancel contract with Movistar and would it be possible to give them any old router back (assuming i find one). I don't want to be charged a stupid amount for the broken router which it was silly of me to throw away.

 

Many Thanks,

 

Jane



Thread: Movistar/Telefonica

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13 Apr 2017 10:47:

Hi, many residential properties in Mijas Golf, plus the Tamisa Hotel and Mijas Golf Course have had no internet since last Friday. Official explanation for this is that copper cables have been stolen and nothing will be fixed until after Easter?? Is anyone else having the same problem and also has anyone been updated by Telefonica. I work from home and this is proving to be  a nightmare. Many Thanks, Jane



Thread: No internet in Mijas Golf

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