26 Oct 2013 10:10 AM:
Thanks for the info. We are going to Spain on the 5th November for 2 weeks and I think I will definitely get in contact with her. Do you have her address and email details please. What do you mean by 'we could only contact them with questions every 3 months'? Do they restrict you from contacting them because they are so busy or is it to keep the costs down? Do you know if anyone else got their money back? What basis did she win the case on? Sorry for all the questions Pater.
Also what part of Ireland do you come from? We have just got back from a long weekend in Southern Ireland (East Clare) and loved it. Went to see the cliffs of Moher which were amazing.
Community thread:
money refunds
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