12 Dec 2011 1:42 PM:

Thanks for all of the advice, much appreciated it.

 

On a positive note, I checked my bank this morning for another matter and low and behold! the deposit has been returned minus elecricity, water and a minor deduction for painting and cleaning.

I believe the email to head office telling them I would pull the temporary lets business I give them each month for my courses did the trick.

 

Just to note as helpful as the advice given is and has opened my eyes for the future, renting from a British agent is not an option where we live as there are none, also thedeposit is held in the local Adjuntament not by the agnt or owner.

 

Once again thanks for all the advice.

 

Regards

Michael 

Thread: WAITING TWO MONTHS FOR RETURN OF DEPOSIT

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09 Dec 2011 12:00 AM:

Hi,

I am glad to have found this website and was hoping some of you out there could advise me on an issue I am having with a rental agency.

 

My family an I rented an appartment for two years in Llança (costa Brava) paying €1000 deposit, a month up front and a months rent finders fee to the agency. We paid our rent on time evry month for the two years and at the begining of October moved to another appartment (due to a new addiditon to the family) using the same agents.

To move to the new appartment we paid again, 2 months deposit, month up front, finders fee.

To date the deposit for the first appartment has not been returned, I call in person to their office every week to be told they are waiting for the painters bill or the cleaners bill.

I have also used this company for short term rentals for accomodating people from the U.K that attend training courses I run here (I run a Bodyguard training company) In the last six months I have given them €3500 worth of business.

I have informed them that I will no longer use them for the short term lets due to their lack of professionalism and I have sent an email to their head office in Girona complaining (recieved no reply)

 

What concerns me is they now have €2200 of our money in deposits (for the old flat and now the new)

How would I go about making a claim and how what that effect my current rental agreement with them (I really don't want to have to move my family right now)

Another option I have considered is holding the rent to the value of the deposits when we decide to move from the current appartment (we are hoping to buy a place within the next 12 months - not through this agency!)

 

Any advice would be greatly appreciated.

Regards

Michael

Thread: WAITING TWO MONTHS FOR RETURN OF DEPOSIT

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