08 Feb 2008 5:34 PM:

  We are 'dealing' with Iberian at present and  are about to go out to Almeria to complete on our new house.  We are very annoyed with Iberian and their ineptitude. Much of the arranging has been done by us. We organised our own independent solicitor and we obtained our own NIE's. We organised our own 'midterm' visit and inspection and we have organised the final arrangements for completion of sale

The build took over a year more to complete than Iberian advised,with them taking the money way before the builders required . We found this out ourselves when we went directly to the builders when we visited Almeria in the summer. ( Incidently the builders were not at all impressed with Iberian either). There has been a catalogue of  poor management in evidence from Iberian since the start.  Basically they want your money and then they would really rather you went away and stopped bothering them.

We have lost thousands of pounds in interest due to Iberian because of their insistence on early payments. We had paid 3/4 of the purchase price plus IVA by November 2006, because  they had told us the property would be completed by January 2007. As I mentioned earlier, we are only now in February 2008  able to take possession. The developers told us that they do not require their clients to pay more than 30% of the purchase price before completion. Iberian do not seem to understand the natural worries and doubts that folk have when they are making this big step .I really think that they are a rum bunch who are flaunting basic consumer rights and regulations. We leave in two days to sign contracts. Iberian have not contacted us to offer help, we have not heard from their 'Moving In Department', and have not actually had an official letter of completion from Iberian.  We are fortunate that we are  Spanish speakers and travel-savvy ,and have met lots of people who have been able to give us good advice and guidance.  We would not advise anyone to buy through Iberian

                                         

                                     

This message was last edited by GrayJ on 2/8/2008.
Thread: Iberian International Problems with?

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