17 May 2008 10:05 PM:
Hi Steve and Helen
We didn't have anything as major as you but we also needed some grouting done in both bathrooms. Maria and a man from Keymare came out to inspect it and he had the cheek to say that if the builders came out to repair it they would more than likely cause damage to the bathroom!! What a get out clause!! I told him he should be ashamed of himself to dare to make a statement like that. You can tell he has a great deal of confidence in his builders.
We also had a huge gap below the front door and when I pointed this out he suggested that we buy a draught excluder!!
The curtains in the master bedroom were too small - I waited 6 months for a pair that fitted.
We are totally unhappy with the level of customer service (or should I say lack of it) that we received. I think we all deserve to have repairs completed within a reasonable timescale. I get the distinct impression that they feel that if they ignore us we will get so fed up that we just won't bother. Don't give up - hang in there.
Anne and Pat
Community thread:
Reccomended Dentist in Catral
--------------------------------------