28 Mar 2015 2:07 PM:
Hi all,
We have been residents on phase 1 now for 6 years and never had any problems with Hidrogea in the past until this last quarter with a consumption of 36m3 & a bill of €107.00. Our normal bills are around €50.00-€60.00. Our property agent has checked the apartment for leaks -all seems ok. Hidrogea are stressing that we must prove that it's not a fault our end (anything after the meter) before they will investigate throughly. The strange part is that with even the water being turned off at the valve (the meter cupboard) the meter still moved 2m3 in 5 days according to our property agent. We are out at Terrazas next week and will be doing our own checks to report back to Hidrogea & to get sorted.
We will keep you posted of the outcome,
Paul & Colette
Community thread:
Water Bill
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