15 Oct 2023 11:10 AM:

According to what i read on both CAB and AEAT website they have to respond in 15 working days ?  

Have i got that wrong ? And what does one do if they ignore the complaint ?  

Do not live in Spain and cant speak Spanish plus totally deaf so phoning them is not an option and cant find any email system 

Thread: Anyone had to file a complaint with AEAT ?

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30 Apr 2022 9:31 AM:

When finally it was possible to actually access AEAT website ( blocked because it used Unsupported protocol ) 

And complete and  validate All the required 210 forms to reclaim WTH on Dividends from 2 former UK companies ( now in Spanish control) 

And sent off 210s plus required documentaion july 2021 ....

 

AEAT again rejected  2015 and 2016 despite their promise (after waiting 15 months )to MAPP they would pay them ...so they are back into another MAPP complaint

 

AEAT then paid 2017 and 2019 in Dec 2021  but 2018 is nowhere to be seen ..E mails are ignored AEAT chat refuses to investigate and will only converse in fluent Spanish , same goes for phoning ,    A Spanish contact offered to help and phoned was given the run around of different numbers and finally one for Madrid who also refused to assist and INSISTED  we must make an appointment and go to Madrid Office !!!!!

Which is of course impossible and expensive beyond belief since it would also need an interpreter and a deaf signer too never mind accomodation costs 

It seems now they refuse to converse in English wheras before it was possible to get English email responses from Soporte 

 

I furthur understand that elderly Spaniards are up in arms because they are being forced to aquire Digital IDs / certificates because thats only way  AEAT will conduct anything 

Having travelled to Londons Spanish Consulate in 2019 trying to get a Digital ID/certificate only to find it will not work and expired after a year it seems one is now stuck in a loop ...go to Madrid or else !!! 

 

Theres not a shadow of doubt that the 2018 form 210 is accurate and it went with all required documents 

Can but assume AEAT love playing games 

 

Anyone got any ideas of how to progress this sorry saga because from everything i understand Spain is now totally in breach of the Dual Tax Treaty they signed 

 

 

 

 

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Thread: Saga of dealing with AEAT and witholding tax refunds living in UK

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02 Apr 2021 3:45 AM:

Well 15 months later and even MAP are tearing their hair out ....Agencia Tributaria refuse to refund witholding tax until their website accepts a form 210 and the required PDF is produced 

 

They refuse absolutely to accept there is a problem with their website ......they refuse to recognise our  NIE or NIF 

They have refused the Digital Certificate which is now out of date 

They refuse to accept the BIC code of the bank refunds should go into 

No matter what is done their website refuses to accept the 210 ......Abaco insist the 210 is correctly completed 

 

So total stalemate exists and Spain still has my cash and no i cant sell the shares because thanks to Covid they are pretty much worthless 

 

 

Thread: Does anyone actually understand reclaiming Witholding Tax on Share Dividends if you are a UK resident

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14 Jan 2020 12:50 AM:

The entire issue is now subject of a MAP  / competant authorities complant and when i get a response i will update ...but its now down to UK and Spain to sort this out 

 

As i have said before ...selling Santander shares is more expensive than the return because of how the transfer value was  handled   same goes for IAG 

 

I am not stupid and have looked at every angle 

Thread: Does anyone actually understand reclaiming Witholding Tax on Share Dividends if you are a UK resident

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07 Jan 2020 11:10 AM:

Equiniti ignore all emails on the subject just as IAG and Santander doo.....oroginally both said they had no option but to deduct WHT and issued the info on reclaiming via a 210 ...the info from santander has disapeeared on the web but IAG is still there 

 

I honestly believe that Spain is simply determined to avoid paying ...but its all now with a MAP review and up to HMEpRC and AEAT to sort out ...i cant do any more 

Thread: Does anyone actually understand reclaiming Witholding Tax on Share Dividends if you are a UK resident

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