23 May 2010 12:50 PM:

Many thanks for that.  I'll make time to have a look at this garage when I'm over in June; yes, I am aware of how expensive the cars are, that's why we've always hired...... I've posted my complaint on many websites and also emailed the local newspapers to see if they will inform other potential hirers of their cold, unsympathetic attitude towards their customers.

Amigoautos are based in Spain, whilst Carjet have offices in the UK, hence, this is why I think Scubamike received a refund... I understand companies have policies and procedures to follow, but, it wasn't our choice to just return the car and cancel our holiday etc and I'm sure they could have been more flexible and at least transferred the remaining 7 days to June as requested....

 

 

Thread: GoldCar & AmigoAutos

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23 May 2010 2:22 AM:

Hi Scubamike, you are very lucky and wondered was this indeed Carjet or Goldcar who refunded your money?  I was told by each company it was the other's responsibility to decide who would refund, of course, neither one will budge and basically don't give a damm.  I have used this company for the past 11 years and to be quite frank, hope they go out busines - they do not deserve any business the way they treat their CUSTOMERS!  The car hire charges are becoming so expensive and the rip off extras we are now considering buying a car - does anyone know of any good second hand car companies who they would recommend.  Much appreciated!

Thread: GoldCar & AmigoAutos

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22 May 2010 12:00 AM:

 On Friday, 30th April we picked up our car
from Goldcar based in San Javier Airport, this was booked via the
internet through AmigoAutos agents.  The booking was for 9 days in
total.  We paid in full for the car hire and 74 euros for a full tank
of diesal.  We had only been in Spain for two hours and received a
distressed call from our daughter informing us our home address in
the
UK had been burgled and she had walked in on them.  Can I just
mention,
we have car hire at least 7 times per year and have used Goldcar on
numerous occasions, so I would think we are considered "good
customers".  We managed to arrange flights back on Sunday afternoon
from Alicante Airport, having spent many hours on the phone trying
sort
out bank accounts,insurance, etc.  I telephoned both Gold Car and
Amigoautos to ask if we could return the car to Alicante airport,
together with half a tank of diesal, and 7 days remaining on our car
hire rental; I explained the circumstances and was obviously very
upset.  Not only had our house been burgled, both sets of car keys
were
stolen, bank cards, handbag, laptops etc and explained all this to
both
companies.  I requested if we could have a refund of the unused 7
days
car hire we had paid and the fuel - we were told no, and there was an
additional charge of 30 euros as we were returning the car to
Alicante
rather than Murcia!  To say I am totally appalled by their lack of
compassion, uncaring and totally non-human attitude this company has
is
an understatement.  I have emailed both concerned several times since
returning back to the UK and they insist they are not responsible and
its their policy to not refund any early return costs.  I asked if
they
would possibly transfer the 7 days to another 9 day booking I want to
make for June; again I been told no.  I have informed them I will be
writing my experience on car hire review websites and cannot believe
how we have been treated.  I will never use either of these companies
again, even if it is policy, surely a bit of compassion and
understanding would have not cost these large companies anything.  I
not only feel like I have been robbed by burglars, but also by these
compaines.  To add insult to injury,  whilst we were handing the keys
back into the car park office, the car was promptly driven away,
obviously they were getting ready to re-rent it out yet again and
charge for it, yet again...
 

Thread: GoldCar & AmigoAutos

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21 May 2009 12:00 AM:

I wonder if anyone can give me some advice.  I purchased a villa in Murcia almost four years ago.  The villa is of new construction and the builder is a local man who has also built two other houses next to us.  He supplied the house with an electrical supply from the neighbours opposite who have been connected for years.  I've paid the builder approximately 600.00 euros per year for the electric which he claimed to give to the neighbours (not sure whether this happended).  When we purchased the house, several electrical poles/transformers were in place, ready for the eventual connection; the builder had arranged for these via the town hall.  The electric meter was eventually fitted in March of this year and we was charged 177.00 for this.

My neighours purchased their house through a local estate agents.  They kept 17000.00 euros of their purchase price to ensure the electric was put in place.  The builder has recently tried to claim this money back from the agents and they have fled with the money.  The builder is insisting they are responsible for the 17000.00 euros the agents have ran off with, despite my neighbours solicitors telling him they are not and he will have to pursue them.

Due to all this, the builder owes the town hall approximately 6000.00 euros for the poles/transformers he arranged for installation on our properties; he now claims the deeds did not include providing installation of water or electric to the properties and the three properties will have to pay.

Can anyone comment on this and whether anything similar has happended to them?

Many thanks

Dawn

Thread: Electric Problems

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25 Mar 2007 12:00 AM:

Hi, I am in the process of selling my apartment in the la Mata area of Torrevieja.  Can anyone recommend a good solicitor to ensure my interests are professionally done.  I have heard many horror stories and want to ensure this the process is completed correctly.  Thanks
Thread: Hill infront of block 1,2 and 3

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